TAPICall

TAPICall Review

CTI AddIn for Outlook, Popup of your contacts by Phone number, Journal entry

Review

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Publisher:

CONVERGIT GmbH

Version:

4.0.74

Released:

18, October 2009

License:

Shareware

Size:

4824 Kb

Price:

$65.5 - Buy full version

Rating:

Recommended: Click here to improve PC speed »

Product Info

FULL INSIGHT AT THE FIRST RING: TAPICall turns your desktop PC into a highly efficient CTI work station by means of Outlook add-on: Identification of the caller and display of the corresponding Outlook contact sheet; Automatic display of memos, even company wide; automatic creation of journal entries with a call-back feature; current status display via balloon and handset icon; nontutorial handling; Low costs - high benefit; operates with any up-to-date PBX or ISDN controller --- Service orientated communication: At the first ring TAPICall immediately provides all relevant data concerning the caller, including memos, appointments and documents linked with the corresponding contact, by means of the caller identification. The user is perfectly prepared for the call and can optimally commit himself to the requirements of the caller. --- Benefit from your first-class contacts: The automatic provision of customer information reduces costs as well as handling time. TAPICall improves the quality of your customer care effectively and leads to a high degree of customer retention. --- Corporate translucency: With an exchange server TAPICall automatically opens public contacts for incoming calls. This way - depending on your properties - memos and contact information entered by any employee may be viewed and complemented by other employees as well. The data base containing relevant customer information thereby is kept up-to-date at any time. --- Constant increase of your data base: In case the caller has not been recorded in the Outlook contacts yet, TAPICall creates a contact with the new call number. The user only has to do add the name of the caller into the contact sheet, and the next time this person calls the corresponding contact will open automatically.

What's new in current version

Kurzwahltasten und Telefonanlagensteuerung, Kompatibilität zu VISTA 64 Bit und Win7, Weitere Telefonbücher auch für die automatische Rückwärtssuche integriert, Suche nach Kontakten auch über Positionen (z.B. Geschäftführer) oder über nur teilweise eingegebenen Rufnummern + 100 weitere Neuerungen!!!

Requirements

Outlook/Office 2000/XP/2003/2007 und TAPI-Treiber

Please contact TAPICall publisher, CONVERGIT GmbH if you have questions or issues regarding this product.

Download TAPICall »

ESET NOD32 Antivirus 3.0 scan report

Scanned files: 1
Threats detected: 0
Time: 0s

Clean and Safe Certified
Download version 4.0.74
was tested on www.softarea51.com
with ESET NOD32 Antivirus
on 5, November 2009

Kaspersky Anti-Virus 2009 scan report

Scanned files: 62
Threats detected: 0
Time: 28s

Clean and Safe Certified
Download version 4.0.74
was tested on www.softarea51.com
with Kaspersky Anti-Virus
on 5, November 2009

View full scan reports »

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