Voicent IVR Studio

Voicent IVR Studio Review

IVR Studio. Interactice Voice Response. IVR for SIP, VOIP, SKYPE, PSTN

Review

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Publisher:

Voicent Communications, Inc

Version:

7.2.3

Released:

28, September 2009

License:

Freeware

Size:

273 Kb

Rating:

Product Info

Voicent IVR Studio is designed to deliver a high quality caller experience for any organization by simplifying business integration and increasing flexibility. IVR Studio ensures professional and interactive communication with your callers and quicker resolution of issues. Based on internet standard, Voicent IVR Studio is open and extensible, and it allows customers to integration with existing website and incorporate custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique customer business needs. Voicent IVR solution offers point-and-click call flow design, ease of installation, and lower cost of ownership. Ideal inbound IVR solution for your business or organization. Self-service: Allow callers to get answers to standard inquiries simply and easily, and in seconds, without the need for an agent. Reach the right agent: Automatically capture relevant information from your callers and direct them to the appropriate agent to handle their call. 24/7 customer service: Enable your customers to get the information they need, when they need it. Your Voicent IVR application is working even when you are not, or it can transfer calls to your cell phone. Inbound IVR Solution Key Features. 1. Point-and-click call flow design 2. Deployed on any PC3. Transfer call to any phone, such as your cell phone 4. Interactive touch tone response 5. Speech command response 6. Automatically convert text to speech 7. Easy integration with your website 8. (Developer feature) Integrate with any program through Java 9. Support single phone line or multiple phone lines 10. Natural Text-to-speech engine for playing any text over the phone 11. (Requires Voicent TelephonyCRM) Answer call with different IVR application based on caller ID.

What's new in current version

Major release

Requirements

Windows OS

Please contact Voicent IVR Studio publisher, Voicent Communications, Inc if you have questions or issues regarding this product.

Download Voicent IVR Studio »

ESET NOD32 Antivirus 3.0 scan report

Scanned files: 1
Threats detected: 0
Time: 0s

Clean and Safe Certified
Download version 7.2.3
was tested on www.softarea51.com
with ESET NOD32 Antivirus
on 27, October 2009

Kaspersky Anti-Virus 2009 scan report

Scanned files: 6
Threats detected: 0
Time: 15s

Clean and Safe Certified
Download version 7.2.3
was tested on www.softarea51.com
with Kaspersky Anti-Virus
on 27, October 2009

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