ATAF-Support

ATAF-Support Review

The ATAF-Support Online tool to handles your users support questions online

Review

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Name:

ATAF-Support

Publisher:

Christian C. Rasmussen

Version:

1.5

Released:

1, December 2002

Licence:

Freeware

Size:

49 Kb

Rating:

The ATAF-Support program is a FREE online web database application that can handle online support request. The ATAF-Support program is used on this site.

ATAF-support runs on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed

The ATAF-Support has 4 forms

* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form

The ATAF-Support application automatic notifies users and helpdesk by when changes are made or questions are updated.
ATAF-support is parameter controlled so you can easy setup :

Company Name
The support Email address
Program description
Keywords
List of programs
Program versions
Page headers and footers
All this is done in the settings.asp no need for you to change any ASP or HTML code

ATAF-support is also available in a version for mySQL, MS-SQL, IBM AS/400 DB2 email us ofr more information

Please contact ATAF-Support publisher, Christian C. Rasmussen if you have questions or issues regarding this product.

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