Instantly take remote control of computers over the Internet with Netretina Software, even through firewalls, where you can choose between on-demand and permanent remote connection modes. No installation or configuration is required, just use it fast and secure.
Features :
These are some of the features which are integrated in this software solution:
Permanent or on-demand remote computer control without any prior installation or configuration
Chat with instant messenger system within your enterprise
File transfer (upload & download)
Remote computers inventory (export feature also integrated)
Netretina operator control module can be run from anywhere over the Internet or LAN
Option to integrate a help button into your own web site.
Incident management system (trouble tickets system for your clients)
Multi-operator capabilities (workgroup, waiting list for clients, operator's intercommunication)
Videoconference (audio + video)
Allows you to show online demos to your clients
Support an unlimited number of connected computers at the same time
Operators can support clients over a LAN or WAN
Greatly enhanced support service and remote assistance for your clients
Infrastructure reduction cost (access time, deployment, reaction time, non-stop service, etc)
Connection reports, statistics and data export
Host your own Netretina Server in your company (communication gateway - bridge)
Multiples channels communications also available (should ask for activation), this feature allows to host multiples companies in the same netretina server computer...
What's new in current version
Remote inventory, Trouble ticket, File transfer , Remote desktop
Requirements
Network connection, 256 RAM, 15Mb free disk space
Please contact Netretina EVO publisher, Netretina EVO if you have questions or issues regarding this product.
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