Remote Helpdesk

Remote Helpdesk Review

Provide support to all your customers by remote control.

Review

Download

Screenshot

Publisher:

GID Software

Version:

7.8

Released:

21, December 2008

License:

Shareware

Size:

2822 Kb

Price:

$395 to buy

Rating:

Product Info

Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression, 256 key AES encryption (Rijndael) of all traffic, file transfer, audio chat, remote reboot, macro functions, display remote system information, send messages to remote user, clipboard transfer, definable hotkeys, definable IP port, full screen mode, reverse connection, optional input to allow users to specify help needs, mouse wheel support for MS mouse or equivalent, configure remote display using bitmaps allowing multilanguage support, lookup for names and IP addresses, logs connection ip date and time, control/view mode, thin installation server is only 250KB, remote helpdesk server does not replace any files or modify registry settings, single executable for reliability.

What's new in current version

Minor bug fixes and enhancements

Please contact Remote Helpdesk publisher, GID Software if you have questions or issues regarding this product.

Download Remote Helpdesk »

Kaspersky Anti-Virus 7.0 scan report

Scanned files: 135
Treats detected: 0
Time: 8s

Clean and Safe Certified
Download version 7.6
was tested on www.softarea51.com
with Kaspersky Anti-Virus
on 7, May 2008

ESET NOD32 Antivirus 3.0 scan report

Scanned files: 1
Treats detected: 0
Time: 0s

Clean and Safe Certified
Download version 7.6
was tested on www.softarea51.com
with ESET NOD32 Antivirus
on 7, May 2008

View full scan reports »

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