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The Art of Service ITIL ITSM

Publisher Description
ITIL, The Art of Service provides ITIL training and IT service management consulting. Helps IT providers in the planning of consistent, documented, and repeatable processes that improve service delivery.
Latest Windows software from The Art of Service ITIL ITSM

ITIL ToolkitsCategory:  Business & Finance » Other
The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.